Predictable Flat Pricing. Enterprise WhatsApp Scale.
Transparent monthly workspace subscriptions backed by direct Meta Cloud API v24.0 connectivity, sub-45ms webhook infrastructure, and zero middleman broker fees.
Certified Meta Tech Provider
Direct Cloud API v24.0 connection, zero middleman message markups, and dedicated enterprise support for WhatsApp Business solutions.
Starter Workspace
Essential conversational infrastructure for growing brands launching official WhatsApp commerce, triage, and payments.
- Official Meta Cloud API v24.0 Direct Ingestion
- 10,000 Monthly Active Contacts included
- 2 Multi-Seat Team Inbox Agent Accounts
- Gemini 2.5 Flash Autonomous AI Concierge
- Visual WhatsApp Flows v3.0 Native Form Builder
- In-Chat Razorpay Dynamic UPI Payment Links
- Automated Welcome & Lead Qualification Engine
- Standard WhatsApp & Email Support SLA
*Correction: Effective Oct 1, 2026, Meta charges within 24h window. 1st 1,000 service replies/mo free per number, then ₹0.1150. India list rates, excl. taxes.
Pro Business
High-throughput conversational operations for growing multi-seat teams requiring autonomous AI deflection and CRM pipelines.
- Tier-3 High-Throughput Meta WABA (100+ msgs/sec)
- 50,000 Monthly Active Contacts included
- 5 Multi-Seat Team Inbox Accounts with Collision Lock
- Unlimited Autonomous Gemini AI Agent Personas
- Visual Node Workflow Automations & Webhooks
- Automated Abandoned Cart & Appointment Recovery
- Meta Catalog Product Sync (up to 5,000 SKUs)
- Official WABA Green Tick Verification Assistance
- Priority 24/7 Slack & WhatsApp Technical Support
*Correction: Effective Oct 1, 2026, Meta charges within 24h window. 1st 1,000 service replies/mo free per number, then ₹0.1150. India list rates, excl. taxes.
Enterprise Scale
Mission-critical capacity for enterprise organizations requiring dedicated WABA pooling, ERP integration, and 99.99% SLA.
- 150,000+ Monthly Active Contacts included
- Unlimited Team Inbox Agent Seats & Routing
- Unlimited Multi-Agent Studio Personas
- Bi-Directional CRM & ERP Webhooks (HubSpot, SAP)
- Multi-WABA Phone Number Pooling & Round-Robin
- Custom LLM Fine-Tuning on Corporate Documents
- Enterprise DPDP Act & SOC2 Compliance Reporting
- Dedicated Technical Account Manager & 99.99% SLA
*Correction: Effective Oct 1, 2026, Meta charges within 24h window. 1st 1,000 service replies/mo free per number, then ₹0.1150. India list rates, excl. taxes.
Direct Wholesale Meta Rate Card (Applicable Across All Plans)
NAC 360 charges ₹0.00 platform markup. You pay Meta directly at official wholesale India list rates via your Meta Business Manager.
Effective October 1, 2026, Meta introduced charges for service replies and utility templates within the 24-hour window. The first 1,000 service replies per business phone number per month are free. Subsequent service replies are charged. These are India list rates, excluding applicable taxes.
| Message category | Meta rate per delivered message | NAC 360 Markup |
|---|---|---|
Marketing / Promotional Outbound promotions, campaigns, discounts & cart recovery | ₹0.8631 per delivered message | ₹0.00 (Zero Markup) |
Utility / Transactional Order confirmations, shipping tracking, receipts & account alerts | ₹0.1150 per delivered message | ₹0.00 (Zero Markup) |
Authentication / OTP Single-use login passcodes, 2FA verification & password resets | ₹0.1150 per delivered message | ₹0.00 (Zero Markup) |
Service reply within 24 hours Human agent replies & autonomous AI assistant customer support responses | ₹0.1150 after free monthly allowance | ₹0.00 (Zero Markup) |
Incoming customer message Customer-initiated inbound texts, menu choices, Flow submissions & media | Free always ₹0.00 | ₹0.00 (Zero Markup) |
High-intent WhatsApp shoppers captured in under 45ms.
Direct Meta Cloud API v24.0 webhook ingestion. The customer messages inquiring about wireless noise-canceling headphones, and the OS instantly ingests and enriches their buyer profile.
Hi! I need premium wireless headphones with active noise cancellation for work calls and travel. What do you recommend?
Zero Broker Markup. Direct Wholesale Meta Charges.
Legacy WhatsApp Business Solution Providers add ₹0.25 to ₹0.40 margin on every outbound message. NAC 360 operates on a pure SaaS infrastructure model: you pay Meta directly at official wholesale India list rates with ₹0.00 broker commission.
Effective October 1, 2026, Meta introduced charges for service replies and utility templates within the 24-hour window. The first 1,000 service replies per business phone number per month are free. Subsequent service replies are charged. These are India list rates, excluding applicable taxes.
Meta Rate Card per Delivered Message (India List Rates)
Direct wholesale pass-through billing via your Meta Business Manager. Zero added broker margin.
| Message Category | Meta Rate | NAC 360 Markup |
|---|---|---|
Marketing / PromotionalMARKETING Outbound promotional campaigns, seasonal discounts, product announcements, catalog drops, and abandoned cart nudges. | ₹0.8631 per delivered message | ₹0.00 |
Utility / TransactionalTRANSACTIONAL Post-purchase order confirmations, dispatch alerts, shipping updates, payment receipts, and critical account notices. | ₹0.1150 per delivered message | ₹0.00 |
Authentication / OTPSECURITY / OTP Single-use login passcodes (OTP), multi-factor account verifications, password resets, and identity confirmations. | ₹0.1150 per delivered message | ₹0.00 |
Service reply within 24 hoursSERVICE CARE Human agent replies and autonomous AI assistant responses resolving customer-initiated support conversations. | ₹0.1150 after free monthly allowance | ₹0.00 |
Incoming customer message100% FREE Customer-initiated inbound messages, questions, menu clicks, catalog inquiries, and WhatsApp Flow submissions. | Free always ₹0.00 | ₹0.00 |
Compare Platform Capabilities
Examine technical throughput, conversational AI capabilities, and enterprise governance across our tiers.
WhatsApp Infrastructure & Concurrency
Conversational AI & Autonomous Copilots
Commerce, Triage & Payments
Security, SLA & Technical Support
Switching from Wati, Gupshup, or Twilio?
Our white-glove migration engineers transfer your registered WhatsApp Business phone number and green checkmark status in under 2 hours with zero downtime and zero customer disruption.
Everything You Need to Know
Do I pay any hidden markup on WhatsApp messages?
No. NAC 360 charges zero markup on official Meta rates. You pay Meta directly at standard wholesale India list rates (e.g. ₹0.8631 for marketing, ₹0.1150 for utility/auth/service) via your Meta Business Manager, with zero broker commission.
What is the updated Meta pricing for India (October 2026)?
Effective October 1, 2026, Meta updated its India list rates to per-delivered-message pricing: Marketing messages are ₹0.8631, Utility and Authentication messages are ₹0.1150, and service replies within 24 hours are ₹0.1150 after your free allowance. Incoming customer messages are always 100% free.
How does the Meta 24-hour customer service window work with the new charges?
When a customer messages you, a 24-hour service window opens for customer care. Effective October 1, 2026, Meta charges for service replies and utility templates within this window. The first 1,000 service replies per business phone number per month are completely free. Subsequent service replies within the window are charged at Meta's list rate of ₹0.1150 per delivered message. Our built-in policy radar monitors your window and free-tier allowance in real time.
Can I keep my existing WhatsApp Business number?
Yes. You can migrate your existing phone number to the official Meta Cloud API v24.0 or register a new dedicated corporate phone number during onboarding with zero downtime.
How does in-chat UPI payment collection work?
We generate native Razorpay dynamic UPI intent links for Google Pay, PhonePe, and Paytm. Funds settle directly into your verified bank account with automated instant webhooks.
How fast can our team migrate from legacy aggregators like Wati or Gupshup?
Our zero-downtime migration toolkit transfers your WhatsApp Business Account (WABA) in under 2 hours without losing phone number quality ratings or active conversation history.
Is there a long-term lock-in contract?
No. All workspace subscriptions are billed monthly with no lock-in, and you can upgrade, downgrade, or cancel at any time from your billing portal.